Account Supervisor

GMR Marketing•New Berlin, WI

10d•$65,000 - $80,000

About The Position

ABOUT GMR MARKETING We are the Experience Agency Making Unforgettable Stories Born of Humanity NOT JUST EXPERIENTIAL. EXPERIENCE. The lines have blurred. People live in the physical, digital, and social worlds all at once, and your brand experiences should do the same. NOT JUST TELLING. MAKING. The best stories are lived, not heard. Make an immersive world for people to explore so they can experience something they’ll never forget. NOT JUST CONSUMERS. HUMANS. It all starts with the human. If you want to make a lasting impact, look beyond the wallet to understand what motivates and inspires people. GMR is seeking a collaborative and detail-oriented Account Supervisor to lead multiple aspects of the client’s experiential marketing programming from strategic development and day-to-day management to seamless execution and performance measurement. You’ll be a trusted partner who brings clarity, keeps teams aligned, and helps turn ambitious ideas into meaningful experiences people remember. You’ll partner closely with clients, internal teams, and external collaborators to deliver programs that inspire action and create memories that matter. Your ability to balance strategic thinking with disciplined execution will keep programs on track, teams aligned, and clients confident. This position is ideal for someone who enjoys building strong partnerships, solving challenges, and helping deliver standout experiences. If you love blending creativity with structure, relationship-building with strategic insight, and big-picture thinking with detail-driven execution, we’d love to meet you!

Requirements

Client Management. You excel at building trust and fostering strong client relationships, approaching every interaction with confidence, clarity, and genuine care. You lead day-to-day communications with ease, guiding meetings, follow-ups, and conversations that keep clients informed and supported. You’re skilled at translating client needs into clear, actionable plans that teams can rally around, ensuring seamless execution from concept to completion. Collaboration comes naturally to you, and you’re often the connector who brings partners and internal teams together, maintaining alignment through shifting priorities and complex program needs. When challenges arise, you respond with professionalism and empathy, offering thoughtful, solution-oriented guidance that strengthens relationships and keeps momentum moving forward.
Strategic & Business Acumen. You understand both your client’s world and GMR’s capabilities, using that dual perspective to guide thoughtful, strategically grounded work. You stay closely connected to client industries, competitive landscapes, and evolving business goals, allowing you to anticipate needs and identify opportunities for stronger solutions or program evolution. Your comfort with data, KPIs, and performance insights helps you translate numbers into clear, actionable recommendations that drive impact. You collaborate naturally with internal teams, integrating GMR’s full suite of services into client programs in ways that enhance value, strengthen partnerships, and drive continued growth.
Program + Project Management. You bring structure, clarity, and consistency to even the most complex experiential programs. With a steady hand, you lead the development, management, and measurement of multi-channel activations, ensuring every detail aligns seamlessly across teams and timelines. You manage multiple priorities simultaneously with discipline and calm, keeping work organized without slowing momentum. Your ability to craft and refine briefs, program decks, proposals, and analysis reports gives teams the clarity they need to execute with confidence. Throughout every phase, you monitor timelines, deliverables, and quality standards to ensure programs stay on track and exceed expectations.
Communication. You communicate with purpose, tailoring your approach to every audience while expressing ideas clearly, persuasively, and respectfully. You lead meetings with confidence and intention, ensuring conversations drive action, clarity, and meaningful progress. You’re adept at translating information between teams, levels, and functional areas, making complex details easy to understand and ensuring everyone involved has what they need to move forward effectively.
Team & People Leadership. You play an important role in cultivating a positive, growth-minded team environment where people feel supported, engaged, and empowered. You contribute to developing talent by sharing knowledge, encouraging new ideas, and fostering a culture of open feedback and transparency. Collaboration is second nature to you, and you champion strong cross-team connections that elevate both the work and the team behind it.
Analytical + Critical Thinking. You approach challenges with curiosity and discipline, connecting dots and uncovering insights that help teams make smarter, more informed decisions. Your work is rooted in thoughtful research, careful information gathering, and strong root-cause analysis that allows you to identify both the real issues and the right solutions. You evaluate options with clarity, weighing strengths and tradeoffs to recommend the most effective path forward. Your commitment to staying current on industry shifts and client business news ensures your strategic perspective is always relevant, and forward-thinking.
Change Management Capability. You help teams navigate change with confidence, clarity, and empathy. Whether supporting new processes, tools, or ways of working, you bring a steady presence that promotes stakeholder alignment and smooth adoption. You contribute to communication plans, capability-building efforts, and overall readiness initiatives that ensure teams feel informed and equipped throughout transitions. Your ability to apply change management principles in both program and team environments strengthens how work gets done and supports long-term success across the organization.