Account Supervisor

Ogilvy•Miami, FL

18h

About The Position

The Account Supervisor brings value to our clients by passionately and professionally representing the agency on a day-to-day basis. They are the trusted partner and point of contact for mid-level clients, partnering with account leadership to deliver operational discipline and delivery excellence, speed to market, resource optimization, and profitability management. Account Supervisors are efficient, highly organized, and able to build relationships while collaborating with team members across all of DAVID's disciplines. Account Supervisors strive to solve our clients’ larger business problems, not just the immediate request at hand.

Requirements

4+ years of client-facing industry experience
Experience forming strong client relationships
TVC production experience
Knowledge of client and agency operations; working knowledge of DAVID's capabilities
Business and financial acumen
Proven negotiation skills
Demonstrated capability to meet deadlines and stay within budget
Accountability and calm, confident presence

Responsibilities

Serve as the key day-to-day project contact with mid-level clients, creative teams, and other agency partners
Manage client objectives, expectations, and timelines; communicate changes to internal team members and drive them towards forward progress, action, and results
Work integrally with all internal team members to facilitate the process of developing effective strategies and briefs
Influence the efficiency and quality of work, advocating for the agency/client relationship
Effectively present work from a delivery standpoint
Understand staffing and scoping requirements
Own project management/workflow system data entry and reporting
Identify potential project risks and develop contingency plans
Mentor and support the development of more junior team members

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