Account Supervisor

GCA Services GroupWashington, DC
252d$21

About The Position

At ABM, we're driven by a mission to make a difference, every person, every day. Our team is committed to providing outstanding service, promoting a safe work environment, and building strong, long-lasting client relationships. We're seeking a reliable and experienced Janitorial Site Supervisor to lead a dedicated on-site team and ensure top-quality service delivery.

Requirements

  • Minimum 2 years of supervisory experience, preferably in the commercial cleaning or facilities management industry.
  • Proven ability to lead, train, and retain high-performing teams.
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel).
  • Valid driver's license and a clean driving record (required to operate company vehicles).
  • Strong attention to detail, excellent organizational skills, and ability to multitask.
  • Effective communicator with a customer-first attitude and professional demeanor.
  • Able to handle confidential information with discretion and integrity.

Responsibilities

  • Serve as the primary point-of-contact for the client, ensuring service expectations are met and exceeded.
  • Build and maintain strong, positive relationships with clients through regular communication and site visits.
  • Lead and support a team of janitorial and porter staff, including scheduling, training, and performance management.
  • Promote and uphold ABM's safety culture through training, daily practices, and adherence to OSHA requirements.
  • Ensure timely and effective resolution of service issues and client concerns.
  • Conduct regular site inspections and audits in line with site-specific SOPs.
  • Coordinate cleaning projects and assist with hands-on cleaning tasks as needed.
  • Monitor proper usage and storage of cleaning supplies and chemicals, including SDS compliance.
  • Identify opportunities for additional billable services to support site operations and growth.

Benefits

  • Competitive pay and benefits
  • Opportunities for growth and advancement
  • Supportive, team-oriented work culture
  • Make a meaningful impact every day
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service