Account Supervisor (Housekeeping)

Nevada Corp • Las Vegas, NV

13d

About The Position

CSG Managed Services Group, Inc. specializes in providing cleaning and related services to a variety of industry facilities. These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities. We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premier facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business. CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co­­workers, customers, our customers’ clients, and their surrounding community. CSG offers competitive wages and a comprehensive package of benefits. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart. Become a CSG team member! Job Skills / Requirements The Account Supervisor supports housekeeping operations at a large casino hotel, ensuring guest rooms, public areas, and back-of-house spaces meet established cleanliness and quality standards. This role coordinates daily operational activities, performs inspections, manages administrative functions, and serves as a liaison between the client, management team, and union representatives, without directly supervising union employees. The position operates in a fast-paced, 24/7 casino environment.

Requirements

• Hospitality or housekeeping leadership experience in a union environment preferred
• Understanding of labor agreements and unionized work environments
• Payroll, timekeeping, and administrative experience preferred
• Strong organizational, communication, and problem-solving skills
• Ability to work flexible schedules, including nights, weekends, and holidays
• Experience in large hotel or casino operations a plus

Responsibilities

• Coordinate daily housekeeping operations in accordance with client expectations and collective bargaining agreements
• Conduct quality inspections of guest rooms, public areas, and back-of-house spaces
• Communicate operational priorities and service needs through approved channels
• Serve as a point of contact between the client, management, and union leadership
• Support training, safety, and service standard compliance
• Review and process payroll, timekeeping, and attendance records for accuracy
• Complete administrative duties including reports, schedules, and documentation
• Assist with staffing coordination and operational planning
• Ensure compliance with safety, health, and company policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed