Account Specialist, FT, Days

Prisma Health • Greenville, SC

2d • Onsite

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors. Registers patients and verifies payer source. Follows up on all account claims that have been billed and unpaid Reports key statistics for compliance, sales, revenue, cash and patient flow. Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing. Posts payments every day and reconcile deposits. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent, OR post high school diploma Experience - Two (2) years of customer service experience. In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Knowledge of office equipment (fax/copier) Proficient computer skills (word processing, spreadsheets, database, data entry) Work Shift Day (United States of America) Location Cross Creek Medical Campus Facility 2477 Ortho Sports - Cross Creek 11 Department 24771000 Ortho Sports - Cross Creek 11-Practice Operations Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Requirements

• High School diploma or equivalent, OR post high school diploma
• Two (2) years of customer service experience.
• Knowledge of office equipment (fax/copier)
• Proficient computer skills (word processing, spreadsheets, database, data entry)

Responsibilities

• Handles incoming calls to the department.
• Provides information to callers/visitors pertaining to the services of the department.
• Greets internal/external callers/visitors.
• Registers patients and verifies payer source.
• Follows up on all account claims that have been billed and unpaid
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
• Posts payments every day and reconcile deposits.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED