Account Specialist I

Stella Jones • Lufkin, TX

1d

About The Position

Provides highest level customer service to customers by collaboratively working with Sales team, including Sales Directors, Regional Managers, Account Specialists and Sr. Account Specialists. This role is primarily responsible for supporting Sales team with quotes, scheduling and order entry and other transactions for assigned region. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

Requirements

• High School Diploma or equivalent
• One or more years general administrative support
• 2 or more years of customer service experience
• Advanced proficiency in Microsoft Suite
• Strong organizational skills, proactive attitude with exceptional attention to detail
• Capability to multi-task and work under pressure of deadlines
• Ability to work in a team environment and interface interdepartmentally
• Basic Power Bi Skills
• Basic Microsoft Suite Skills

Nice To Haves

• Experience with SAP S/4HANA is a plus

Responsibilities

• Manages quoted customers for assigned region
• Prioritize incoming emails and tasks in order to meet deadlines
• Proactively communicates pertinent information with cross functional teams and Supervisor as required
• Maintain basic pricing trends within assigned region
• Works with Sales Support Specialist for Master Data requests
• Ability to communicate with customers
• Assist with special projects as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees