Account Setup Coordinator

U.S. Bank National Association • Knoxville, TN

1d • $20 - $24 • Hybrid

About The Position

This position is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable.
Will be in office 3 days out the week. Knoxville TN or Atlanta Ga. only
Schedule: 8am-5pm Monday-Friday Eastern Time.

Requirements

• Associate's degree, or equivalent work experience
• Two to three years of clerical and/or customer service experience

Nice To Haves

• Basic knowledge of the organization, products, services and systems
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to identify and resolve/escalate complex problems with minimal guidance
• Excellent interpersonal, verbal and written communication skills
• Proficient computer skills, especially Microsoft Office applications

Responsibilities

• Working with various areas within the company to successfully implement products and services for customers
• Acting as the primary internal contact
• Coordinating activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner
• Resolving issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree