Account Services Coordinator

Intrax Corp • San Francisco, CA

2d • $52,000 - $60,000

About The Position

The Account Services Coordinator will be responsible for supporting the full Account Manager team. This role is responsible for operational support, daily team requests, and liaising with new and existing host camp relationships. A keen attention to detail and strong communication skills are required for the role.

Requirements

• Four-year degree or minimum of four years of professional experience in a related field.
• Strong customer service experience is required.
• Ability to work independently with minimal supervision.
• Fluency in foreign language(s) is preferred.
• Proficient in Excel, Word, Outlook, PowerPoint, Salesforce, and basic database functions.
• Strong leadership, teamwork, and interpersonal skills required.
• Strong customer service skills on the phone and via email.
• Responsive and proactive communicator.
• Proven ability to work under pressure.
• Must have excellent organizational skills and attention to detail.

Nice To Haves

• Experience living abroad (desired).
• Experience working at a summer camp (desired).

Responsibilities

• Support of Account Manager team regarding camp recruitment, outreach, and placement targets,communication.
• Support wider AmeriCamp team on any compliance or operational tasks as needed.
• Support the Account Manager team in Matchio when it comes to operational aspects of program requirements and participant matches.
• Answer host camp questions in a timely manner and provide general support.
• Support team in onboarding new host camps for the season.
• Liaising with host camps regarding required documents to be collected.
• Helping support and nurture host camp relationships.
• Support the Account Managers in addressing host camp needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees