Account Service Manager

Starmark • Fort Lauderdale, FL

99d

About The Position

Work is more rewarding when you remove all the barriers to the best thinking. That’s why the big stuff – from brand initiatives to new tech launches to bespoke digital efforts – goes further with Starmark. So come light up some new possibilities for your career as part of our crew. Starmark proudly follows Agile methodologies agency-wide, so you'll fit right in if you're a self-motivated explorer who plays well with others and loves stellar work that brings results.

Requirements

• Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management
• 3+ years experience in related advertising background
• Experience working directly with clients and/or in a client services role
• Advanced computer skills
• Math and analytical skills
• Attention to detail and ability to multi-task
• Ability to work in a fast paced environment
• Ability to communicate effectively with clients and team members

Nice To Haves

• Strong knowledge of Client Services Management processes including Agile methods

Responsibilities

• Ability to work directly with client and team to build relationships
• Balanced analytical and creative mindset
• Strong written and verbal communication skills
• Strong presentation skills
• Exceptional organizational skills
• Ability to manage multiple projects in an Agile, deadline-driven environment
• Serve as point of contact for all client day-to-day communication and oversight
• Ability to liaise with strategy, creative, development, media, business intelligence and content teams
• Understanding of aligning marketing strategies with business needs
• Experience in developing goals and requirements, project plans, and managing budgets
• Passion for learning the latest technologies and techniques
• Ability to thrive in a fast-paced, self-starter environment, juggling multiple accounts at once
• Ability to work well with others and resolve conflict when necessary
• Strong knowledge of both traditional and digital technologies
• Strong knowledge of Client Services Management processes including Agile methods a plus
• Maintain and grow client relationships through the development of strategic marketing strategies based on clients business goals, audience and budget
• Contribute to the financial health of the agency by participating in new business development efforts and/or ensuring forecasted client programs are executing as planned
• The ability to help educate clients on complexity of work and set client priorities for feasible delivery

Benefits

• Paid benefits
• Paid time off
• More benefits offered

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees