Account Sales Manager

Ricoh • Bloomington, MN

16d

About The Position

The Account Manager (AM) solves critical business challenges and cultivates new
and expanded customer relationships. The AM focuses on understanding the
customer’s environment and aligns appropriate Ricoh solutions to their
mission‑critical goals and objectives through trusted relationship‑building with
decision-makers and influencers.

Requirements

• Bachelor’s degree or equivalent experience required.
• 3+ years of demonstrated business development experience required.
• Foundational knowledge of Profit & Loss (P&L) components.
• Ability to research and analyze customer environments to enable appropriate, value-driven business conversations.
• Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail.
• Demonstrated success leveraging collaboration to build influence.
• Sound understanding of the solution design process.
• Brings thought leadership to customer engagements.
• Outstanding verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with key stakeholders.
• Stays current with Ricoh offerings and solution capabilities.
• Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise.
• Strong learning agility.
• Ability to navigate customer approval processes, build internal sponsors, and create customer advocates.

Nice To Haves

• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.

Responsibilities

• Understand the customer’s environment and open new doors with decision-makers and influencers.
• Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
• Solve critical business challenges for customers—both identified and uncovered through research and strategic questioning.
• Understand how customers are buying, not simply what they are buying—focusing on customer needs rather than predetermined products or services.
• Demonstrate excellent written and verbal communication skills.
• Differentiate Ricoh’s ability to accelerate digital transformation through storytelling aligned with Ricoh’s portfolio.
• Articulate how buying decisions impact the customer’s overall financial position.
• Develop and confidently deliver compelling presentations, both in-person and virtually.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees