Account Representative - Jacksonville, FL

DCM Services • Jacksonville, FL

2h • Remote

About The Position

Make your next move your best move — join the DCM Services team! At DCM Services, we specialize in receivable solutions — but what truly sets us apart is our people-first culture. We emphasize balance, support, and career growth, and we’re proud to offer a workplace where employees thrive.

Requirements

• High school diploma or GED required
• 1+ year of collections, call center, or customer service experience
• Strong multitasking and communication skills
• Detail-oriented with a positive, team-focused mindset

Responsibilities

• Provide compassionate phone-based collections support
• Work across multiple software systems during calls
• Help consumers resolve accounts in a compliant, ethical manner

Benefits

• NO WEEKENDS -- Monday-Friday flexible scheduling options!
• Competitive hourly pay + monthly bonus + commission
• 100% work-from-home with company-provided equipment (however you MUST be located in South Carolina)
• Supportive team culture and strong leadership
• Opportunity to grow your career with a stable, established company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees