Account Representative

TEKsystems•Johnston, IA

2d•$21 - $23•Hybrid

About The Position

We are seeking a motivated and relationship-driven Account Representative to join our team. In this role, you will bring value to the organization by expanding the product base within new and existing accounts, increasing per‑transaction sales, and maintaining strong, profitable client relationships. You will work closely with Store Owners, Managers, Distributors, and Customers—providing exceptional service, effective product support, and strategic account management. Success in this role requires integrity, accuracy, and a customer‑focused mindset guided by our Core Values.

Requirements

Sales support
Inside sales
Account management
Outbound calling
Customer relationship management
Operations knowledge
Strong communication and problem-solving abilities
Previous sales or customer service experience
Strong tenure and stability in past positions

Nice To Haves

Experience in automotive, battery, or similar industries
Experience working with store owners, distributors, or consumer product lines

Responsibilities

Develop, maintain, and grow relationships with existing customers through excellent service, pricing, and product knowledge
Present customized sales strategies with integrity and ethical sales practices
Expand product sales and increase per‑transaction revenue within your existing client base
Build new buyer relationships while continuing to strengthen current account partnerships
Partner with Business Development Representatives and Customer Service Representatives to support regional sales growth
Coordinate with Customer Service Representatives to create auto‑ship and regular reorder schedules
Verify and process sales orders to ensure accurate delivery and maintain high customer satisfaction
Research and resolve back‑order issues promptly and effectively
Manage conflicts or issues with speed, professionalism, and accuracy