Account Representative- Full Time

The Hicksville Bank • Hicksville, OH

1d

About The Position

At The Hicksville Bank, we believe that our Account Representatives are more than just transaction processors – they're ambassadors of our brand and guardians of our community's financial well-being. As the face of our bank, you play a vital role in nurturing the relationships that define us. By providing exceptional service and personalized attention to each customer, you help us fulfill our promise of being more than just a bank – we're a trusted partner in prosperity.

Requirements

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication skills and a passion for helping others.
• Detail-oriented with strong organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic math skills and familiarity with banking operations.
• A genuine desire to make a difference in the lives of others.

Responsibilities

• Greet customers with a warm smile and genuine enthusiasm, making them feel welcome from the moment they walk through the door.
• Process customer transactions accurately and efficiently, ensuring a seamless banking experience every time.
• Listen actively to customers' needs and offer personalized solutions that meet their financial goals.
• Educate customers on our products and services, empowering them to make informed decisions about their finances.
• Be a proactive problem-solver, addressing customer concerns with empathy and professionalism.
• Collaborate with teammates to create a positive work environment and exceed customer service goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees