Account Representative - Foreign Trade Zone, Customs Brokerage

Geodis•Philadelphia, PA

53d

About The Position

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Serves as the customer service liaison between the Company and the customer specific to brokerage and FTZ functions Processes daily FTZ transactions for transmittal to Custom including CBP Form 214 Admissions, CBP Form 7512 in-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee Coordinate all PGA (participating government agency) information Opens files, enters notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system Invoice and manifest information entered into the FTZ System and CargoWise and submit invoice packets weekly to the customer Sends information/document requests to customer as needed for PMD product master information Communicates with specified government agencies, customers, carriers, and operations on all issues affecting customs brokerage and FTZ Files document requests, correspondence and documents in a file folder identified by the applicable admission number Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc. Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc. Convert and verify shipment weight, volume, and foreign currency from documents, operations, or customer Maintain communication with customers, carriers, and vendors Work with operations and forwarders on in-bond moves into and out of the FTZ Assist customers with questions, complaints, requests, tracking and tracing Handles accounting processes accurately and in a timely manner Coordination of shipments from airline, ocean piers and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers and CFS Review documentation or issue documents to meet government regulations and carrier regulations Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager - Customs Brokerage, FTZ Ensure email and telephone calls are promptly and politely answered

Requirements

Minimum 3 years' experience in customs brokerage, FTZ, or an equivalent combination of both education and experience
Knowledge of U.S. Government Agency requirements
Knowledge of U.S. Customs and PGA requirements with the FTZ
PC literate with experience with Microsoft Outlook, Work, Access, and Excel
Excellent written and oral communication skills demonstrate a proven ability to develop relationships with a range of internal and external customers
Excellent planning and organizational skills
Ability to read and interpret documents
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to multitask
Mathematical skills essential to ensure accuracy in calculations

Responsibilities

Serves as the customer service liaison between the Company and the customer specific to brokerage and FTZ functions
Processes daily FTZ transactions for transmittal to Custom including CBP Form 214 Admissions, CBP Form 7512 in-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee
Coordinate all PGA (participating government agency) information
Opens files, enters notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system
Invoice and manifest information entered into the FTZ System and CargoWise and submit invoice packets weekly to the customer
Sends information/document requests to customer as needed for PMD product master information
Communicates with specified government agencies, customers, carriers, and operations on all issues affecting customs brokerage and FTZ
Files document requests, correspondence and documents in a file folder identified by the applicable admission number
Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
Convert and verify shipment weight, volume, and foreign currency from documents, operations, or customer
Maintain communication with customers, carriers, and vendors
Work with operations and forwarders on in-bond moves into and out of the FTZ
Assist customers with questions, complaints, requests, tracking and tracing
Handles accounting processes accurately and in a timely manner
Coordination of shipments from airline, ocean piers and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers and CFS
Review documentation or issue documents to meet government regulations and carrier regulations
Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager - Customs Brokerage, FTZ
Ensure email and telephone calls are promptly and politely answered

Benefits

Access wages early with the Rain financial wellness app
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community
+ more!