Account Representative - Air Import/ Export

GEODIS•Long Beach, CA

13h

About The Position

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), GEODIS powers A Better Way to Deliver for the world's top brands and manufacturers. This role, an Account Representative - Air Import/Export, involves handling shipments and ensuring profitability, establishing task priorities, scheduling and tracking work assignments, and coordinating shipping details with origin agents. The position requires tracking and tracing incoming shipments with various carriers, ensuring customers are informed of each milestone, and managing billing processes including demurrage, detention, and exam fees. You will work directly with carriers to coordinate and follow up on incoming shipments, negotiate pricing, and provide accurate instructions according to company shipping guidelines. Responsibilities also include converting and verifying shipment weight and volume, calculating rates and price conversions, performing profit and loss analysis, and maintaining communication with customers, carriers, and vendors. You will coordinate pick-ups, invoice files, assist customers with inquiries, complaints, and requests, and process and arrange cargo bookings with customers and overseas agents. Additionally, the role handles accounting processes accurately and in a timely manner, and involves opening files in the Cargowise system to generate invoices for the brokerage team or outside brokers. GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers, with a legacy of excellence in supply chain solutions.

Requirements

High school diploma or GED (General Education Diploma) equivalency
Minimum 1 year experience in the importation of goods or an equivalent combination of both education and experience.
Knowledge of Government Agency requirements
Knowledge of the movement of freight via air and/or ocean
PC literate with experience with Microsoft Outlook, Work, Access and Excel

Responsibilities

Handle shipments and ensure profitability
Establish task priorities, scheduling and tracking work assignments
Coordinate shipping details with origin agent
Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
Billing on time, zero demurrage mind set, detention, exam fees, etc.
Work directly with carriers to coordinate and follow up incoming shipments
Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
Provide effective and accurate instructions to transportation carriers according to company's shipping guidelines
Convert and verify shipment weight and volume
Calculate rates and price conversions; profit and loss analysis
Maintain communication with customers, carriers and vendors
Coordinate pick-ups and invoice files
Assist customers with question complaints, requests, tracking and tracing
Process, arrange and coordinate cargo bookings with customer and overseas agents
Handles accounting processes accurately and in a timely manner.
Open files in Cargowise system generating invoice to the brokerage team or outside broker

Benefits

Fair pay and some jobs come with bonus opportunities.
Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.
Payday as early as you want. Access your earnings on demand.
Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.
Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.
We pride ourselves on a safe, clean, and healthy work environment for everyone.
We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
Work with fun, supportive people just like you!
We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!