Account Receivable Specialist

Baxter International Inc. • Saint Paul, MN

3d • Hybrid

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter This is where your insights inspire change. As an Account Receivable Specialist at Baxter, you have the opportunity to work with our internal team as well as collaboratively with the teams we support. As a valued member of our finance organization, your insights and technical expertise will support our operations and contribute to our goals. You are able to adapt quickly, and thrive in nearly any situation due to your friendly, open approach to work. Your colleagues and business unit leaders will support you as you grow your professional skills at Baxter. This is a full-time hybird position based in St. Paul, with three on-site days per week. Start times are flexible between 7am and 8:30am for a standard eight-hour workday.

Requirements

• High school diploma or equivalent experience required
• 1+ years of medical collections and/or billing

Nice To Haves

• AA or BA/BS degree preferred

Responsibilities

• Perform collections activities on all outstanding claims for assigned payers
• Demonstrate a basic understanding of compliance policies for Baxter, including commercial and government payers
• Understand and consistently contribute to team goals, as well as how they support greater organizational goals
• Enter and work all denials received from assigned payers within specified timeframe
• Create, submit, and follow through on appeals for assigned payers
• Research and reconcile credit balances on accounts
• Process corrected claims and/or rebills to assigned payers as needed
• Process adjustments following the established policy and procedures
• Document and follow up on explanations of benefits (EOBs)
• Identify and articulate trending payer issues and notify appropriate leaders in a timely manner
• Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other collaborators
• Ability to verify benefits and understand coverage criteria
• Demonstrate a basic understanding of the business model
• Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements
• Maintain regular, positive communication with colleagues, business partners, and customers
• Provide workload coverage, if needed
• Support team decisions
• Other duties as assigned

Benefits

• Baxter offers comprehensive compensation and benefits packages for eligible roles.
• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED