Account Receivable Specialist

Baxter International • Houston, TX

100d • $43,200 - $59,400

About The Position

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. As an Accounts Receivable Specialist, you will perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers within our Bardy Diagnostic Division. This position follows a Monday through Friday schedule, with standard eight-hour shifts. The role is structured as a hybrid model, requiring three days per week on-site at our Houston location, and two days remote.

Requirements

• High school diploma or equivalent required.
• Experience with medical collections and/or billing required.
• Strong written, verbal, and interpersonal communications.
• Strong attention to detail.
• Ability to work independently, multi-task, and organize/prioritize workload.
• Strong critical thinking and problem-solving skills.
• Ability to develop and maintain positive working relationships.
• Proficiency with Microsoft Office Software required.

Nice To Haves

• Billing database software experience preferred.

Responsibilities

• Perform collections activities on all outstanding claims for assigned payers.
• Demonstrate a basic understanding of compliance policies for Baxter, including commercial and government payers.
• Understand and consistently contribute to team goals, as well as how they support greater organizational goals.
• Enter and work all denials received from assigned payers within specified timeframe.
• Create, submit, and follow through on appeals for assigned payers.
• Research and reconcile credit balances on accounts.
• Process corrected claims and/or rebills to assigned payers as needed.
• Process adjustments following the established policy and procedures.
• Document and follow up on explanations of benefits (EOBs).
• Identify and articulate trending payer issues and notify appropriate leaders in a timely manner.
• Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other stakeholders.
• Ability to verify benefits and understand coverage criteria.
• Demonstrate a basic understanding of the business model.
• Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements.
• Maintain regular, positive communication with colleagues, business partners, and stakeholders.

Benefits

• Medical and dental coverage that start on day one.
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.

What This Job Offers

• Job Type: Full-time
• Industry: Computer and Electronic Product Manufacturing
• Education Level: High school or GED