Account Production Manager

InvisionWalnut Creek, CA
9d$75,000 - $95,000

About The Position

We are looking to hire an Account Production Manager to support the successful planning and delivery of seamless live and virtual programs across a dedicated account. In this role, you’ll bring structure, organization, and clarity to complex workflows - ensuring teams stay aligned, milestones are met, and programs run smoothly from start to finish. You’ll manage processes, schedules, tools, and resources across multiple projects while partnering closely with producers, account leaders, and internal departments. Reporting to the Manager, APM Group, you’ll play a critical role in maintaining account health, anticipating challenges, and enabling teams to deliver high-quality experiences efficiently and collaboratively. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in helping teams do their best work.

Requirements

  • A minimum of 1 year of experience in event production or a related industry.
  • A college degree is required.
  • Bring strong production and account management experience
  • Are highly organized, detail-oriented, and proactive
  • Communicate clearly and confidently with internal teams, freelancers, and clients
  • Stay calm and focused under pressure and tight deadlines
  • Enjoy managing multiple projects and moving pieces at once
  • Take pride in building systems and processes that help teams succeed
  • Have experience with live and virtual event production tools and platforms
  • Bring a service-oriented mindset and a collaborative approach to your work

Responsibilities

  • Support strategic planning for assigned accounts throughout the year
  • Partner with producers and account leads to gather information and track progress against approved milestones
  • Maintain and improve project management tools, workflows, and documentation
  • Establish and manage meeting cadences for internal teams and client teams
  • Develop and oversee communication and file-sharing protocols to support smooth collaboration
  • Manage account subscriptions and platforms, including evaluating needs and coordinating vendors
  • Support onboarding and briefing of new team members across projects
  • Coordinate resourcing and staffing needs in partnership with the Resourcing team
  • Anticipate bottlenecks, clarify priorities, identify risks, and escalate issues as needed
  • Collaborate with Finance on job costs, burn reports, and overall account health
  • Partner with technical and production teams on scheduling, assignments, and execution
  • Ensure policies, processes, and best practices are followed consistently across the account

Benefits

  • multiple medical, dental, and vision plan options
  • flexible spending accounts
  • a 401(k) plan with company match
  • company-paid life and disability insurance
  • profit-sharing opportunities
  • eligible employees may also have the opportunity to share in Invision’s long-term success through discretionary ESOP allocations
  • generous paid time off
  • 12 annual company holidays plus a year-end office closure
  • a milestone recognition program
  • Family Leave Perks Program to support employees and their loved ones during life’s most important moments
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