Kforce-posted 25 days ago
Full-time • Entry Level
Onsite • Owensboro, KY
1,001-5,000 employees
Administrative and Support Services

Kforce has a client in Owensboro, KY that is seeking an Account Processor that performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. There are currently 30 employees in this department and Candidate will interact with Customers, internal/external clients, phone and email. Internal face-to-face with peers and on-site management.

  • Entering new account information
  • Changing information on existing accounts
  • Recording transactions
  • Answering customer inquiries
  • Receiving, classifying, consolidating and summarizing documents and information
  • Completing reports and providing administrative support
  • Customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information
  • Processing income checks and packages for Assumptions and Subordinations
  • Mailing out packages for Assumptions and Subordinations
  • Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations
  • Complete checks same day, scan all packages same day and stay within SLA
  • Attention to detail
  • Able to work in a fast-paced environment
  • Great customer service and communication skills
  • Ability to work in a high-pressured environment
  • Ability to multi-task, great teamwork skills
  • Ability to be in office full time
  • Ability to work 8-5 CST
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