Account Processor

Kforce•Owensboro, KY

74d•Onsite

About The Position

Kforce has a client in Owensboro, KY that is seeking an Account Processor that performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. There are currently 30 employees in this department and Candidate will interact with Customers, internal/external clients, phone and email. Internal face-to-face with peers and on-site management.

Requirements

Attention to detail
Able to work in a fast-paced environment
Great customer service and communication skills
Ability to work in a high-pressured environment
Ability to multi-task, great teamwork skills
Ability to be in office full time
Ability to work 8-5 CST

Responsibilities

Entering new account information
Changing information on existing accounts
Recording transactions
Answering customer inquiries
Receiving, classifying, consolidating and summarizing documents and information
Completing reports and providing administrative support
Customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information
Processing income checks and packages for Assumptions and Subordinations
Mailing out packages for Assumptions and Subordinations
Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations
Complete checks same day, scan all packages same day and stay within SLA