Account Process Coordinator 1

US Bank

6d • $20 - $23

About The Position

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Coordinates the assignment of work coming into the department. Reviews the progress of work performed to assure timely, efficient and accurate completion. Makes sure work is appropriately routed on to other departments as required. Interprets and resolves inquiries regarding policies and procedures for assigned area, utilizing experience, knowledge and other resources as appropriate. Personally performs more complex work that often involves identifying and resolving complex issues and exceptions and working with other departments. Prepares reports and analysis involving financial information and other information from a variety of sources.

Requirements

• High school diploma or equivalent
• Typically one to three years of related experience

Nice To Haves

• Basic knowledge of policies and procedures of assigned area
• Demonstrated analytical and organizational skills
• Proven customer service/relations skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Effective verbal and written communication skills

Responsibilities

• Coordinates the assignment of work coming into the department.
• Reviews the progress of work performed to assure timely, efficient and accurate completion.
• Makes sure work is appropriately routed on to other departments as required.
• Interprets and resolves inquiries regarding policies and procedures for assigned area, utilizing experience, knowledge and other resources as appropriate.
• Personally performs more complex work that often involves identifying and resolving complex issues and exceptions and working with other departments.
• Prepares reports and analysis involving financial information and other information from a variety of sources.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees