Account Manager

PennEngineering® • Waterford, MI

122d

About The Position

The Account Manager will achieve significant long-term profitable sales growth and customer satisfaction for Tier Level assigned accounts, in alignment with automotive OEM, and targeted prospects.

Requirements

• Bachelor's degree in Engineering, Business, or related field
• 5 years of automotive sales, application engineering or program management experience
• Experience with automotive OEMs, Tier 1 suppliers, and automotive fastener/component industries
• Strong analytical skills and experience in preparing proposals and sales forecasts.
• Hands-on, highly motivated, results-oriented, and driven with a continuous improvement mindset.
• Exceptional organizational, interpersonal, and communication skills, both oral and written
• Must be a team-oriented professional who can manage multiple projects in a fast-paced environment.
• High level of commitment, sound judgment, great follow-through, and initiative
• Capable of meeting deadlines while maintaining a high level of accuracy and professional demeanor.
• A demonstrated ability to work well in a team environment, to be proactive, and to work independently of day-to-day supervision.
• Experience with CRM systems and sales analytics tools
• MRP experience; JDE preferred.

Responsibilities

• Manage and maintain all assigned accounts, identify future business opportunities and develop strong customer relationships.
• Quote new business and coordinate fulfillment of customer requirements; prepare detailed quotes, negotiate pricing, and secure PO.
• Manage and support existing customers by meeting all customer quoting requests; Submit and maintain all customer specific commercial documents.
• Maintain and update company pricing record documents, logs, forecasts and any other commercial records, as needed.
• Manage customers open issues relating to PO’s (ensure they are issued, received, billed) pricing, product availability, product quality, and past dues.
• Build professional relationships and establish an ongoing line of communication with customers, superiors, peers, subordinates, suppliers, etc., to facilitate the achievement of performance standards.
• Conduct research for new business opportunities; monitor the automotive market to be fully informed of developments, changes, acquisitions, etc. and its impact on our customers and new business development initiatives.
• Implement customer-specific sales forecasting activities; drive account mining and farming activities within existing customers to identify new service lines and cross-sell opportunities.
• Visit customers and gather information including new business opportunities.
• Prepare presentation materials for customers per their request.
• Travel to customer locations, plants, and supplier locations as necessary to develop and maintain customer relations.
• Collaborate with global teams to support the global customer requirements.
• Work with manufacturing support personnel on new and existing product process issues to understand and maintain a knowledge base for both existing and potential products.
• Performs other duties as assigned.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees