Account Manager

W.W. Gay Mechanical Contractor • Orlando, FL

254d

About The Position

Responsible for managing client relationships and overseeing the service delivery of projects. This role involves ensuring client satisfaction, handling project scopes and contracts, coordinating between clients and internal teams, and driving service excellence in service operations.

Requirements

• High school diploma or equivalent required.
• Certification/education in HVAC, Plumbing, T&B, or other technical field preferred.
• Experience/education in accounting, customer service, or other related field preferred.
• Minimum of five (5) to seven (7) years of operational experience in an industrial setting preferred.

Responsibilities

• Monthly progress billings and AR follow-up.
• Customer relations management.
• Project schedule review and management.
• Management of project budget and procurement.
• Submittal process management.
• PO and subcontract management.
• Project planning and communication with project team.
• Monthly forecasting of projects > $100k.
• Assist with contract review process.
• Pricing and tracking of CORs.
• Project closeout requirements.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Industry: Specialty Trade Contractors
• Education Level: High school or GED
• Number of Employees: 251-500 employees