Account Manager
Mako Medical Laboratories•Raleigh, NC
397d
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About The Position
The Account Manager is responsible for retaining and monitoring existing Mako clients by ensuring client satisfaction and improving communication between the laboratory, other departments, and clients. This role involves addressing client inquiries, troubleshooting issues, and enhancing processes to deliver high-quality service. The Account Manager will conduct regular client visits, document interactions in a CRM, and analyze data to manage client accounts effectively.
