Whatfix-posted 3 months ago
$280,000 - $300,000/Yr
Full-time • Mid Level
San Jose, CA
501-1,000 employees
Publishing Industries

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards. Recognized as a "Leader" in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The sole vendor named as Customers' Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%. Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year. Won the Silver for Stevie's Employer of the Year 2023. Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal. We are looking for an Account Manager to join our team! This position will be aligned to Strategic and Large Enterprise Accounts in the Eastern market. We kindly request candidates with only CSM backgrounds need not apply.

  • Lead global expansion efforts within key regional and global accounts in North America and Globally
  • Manage existing relationships and stakeholder management
  • Cold prospecting to new buyers and new groups within key accounts and subsidiaries
  • Create opportunities within these accounts and drive these opportunities to closure
  • Build strong relationships with multiple product lines of business and other internal groups
  • Act as a trusted advisor and the Single Point of Contact for business and commercial requests
  • Identify business problems and work cross-functionally to provide solutions
  • Participate in Value Engineering and Centers of Excellence exercises in large Fortune 500 accounts
  • Work directly with CXO-level and key business stakeholders to build relationships and generate new opportunities
  • 5+ years of Sales or Account Management Experience
  • Exposure to SaaS and working with large Fortune 500 enterprise accounts
  • Proven ability to hunt for new opportunities
  • Experience selling to buyers from CRM, HR, Learning and Development, Procurement, and IT
  • Ability to manage a complex sales cycle and open doors
  • Value-based consultative selling ability and understanding of ROI and cost/benefit analysis
  • Consistent track record of over-achievement and exceeding quota
  • Strong executive presence and ability to develop executive-level (CxO) relationships
  • Excellent communication, negotiations, and strategic thinking skills
  • Ability to work independently and remotely from other team members
  • Willingness to travel 50% or more
  • Self-motivated, high-performer who can work with minimal oversight
  • Positive team player who knows how to plan and lead an account
  • Track record of success selling software and services to enterprises
  • Comfortable selling at a start-up company that is emerging in the market
  • Excited about putting your mark on something early
  • Passionate about using experience and expertise to inspire the team
  • Uncapped incentives
  • Equity plan
  • Mac shop, work with the newest technologies
  • Unlimited PTO policy
  • Paid maternity leave
  • Monthly cell phone stipend
  • Paid UberEats lunches-daily
  • Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families)
  • Work side by side with the Co-founder and CRO in the San Jose office
  • Team and company outings
  • Learning and Development benefits
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