Aria Care Partners-posted 4 months ago
Full-time • Mid Level
Annapolis, MD
101-250 employees

We’re looking for an Account Manager who would enjoy working for a company that makes a difference in the geriatric population’s lives in communities across the nation. The primary function of this position is to provide excellent customer service, retention of existing accounts, and insurance sales. Retention of existing facilities: Sustains rapport with key accounts by making periodic visits – at a minimum once per quarter; exploring specific needs; anticipating new opportunities. Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Keeps promotional materials ready by coordinating requirements with marketing department; inventorying stock; placing orders; verifying receipt. Plans meetings and attends trade shows. Protects organization's value by keeping information confidential.

  • Provide excellent customer service and retention of existing accounts.
  • Sustain rapport with key accounts by making periodic visits.
  • Contribute marketing and sales information and recommendations to strategic plans.
  • Prepare and complete action plans; implement quality and customer-service standards.
  • Resolve problems and complete audits.
  • Identify marketing opportunities and establish targeted market share.
  • Accept ownership for accomplishing new and different requests.
  • Coordinate promotional materials with the marketing department.
  • Plan meetings and attend trade shows.
  • Keep information confidential.
  • Associate’s or Bachelor’s degree preferred.
  • 3-5 years previous applicable experience.
  • Preferred prior work experience within senior living communities, sales, and life/health insurance.
  • Ability to obtain health and life insurance license.
  • Reliable transportation.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and clean driving record.
  • Experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook.
  • Strong analytical and critical thinking skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks effectively.
  • Demonstrates accuracy and thoroughness in work.
  • Ability to adapt to changes in the work environment.
  • Consistent attendance and punctuality.
  • Ability to plan weekly travel throughout the state.
  • PTO and Paid Holidays for FT Employees.
  • 401k Retirement Plan with Company Match.
  • Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance.
  • Mileage reimbursement.
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