Account Manager
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About The Position
As an Account Manager, you work directly with FareHarbor clients to ensure they receive and maximize the full value of our platform. You will help our customers achieve business goals while driving retention and revenue growth for FareHarbor through targeted growth actions, expansion efforts, and by upselling and cross-selling our solutions. You will amplify the voice of the customer internally by driving continuous feedback into cross-functional teams on ways we can better serve our customers. This role will own a portfolio of accounts in North America and will be responsible for delivering an optimal customer experience, fostering positive customer outcomes and finding & closing additional opportunities to leverage FareHarbor products.
