Account Manager

Fujifilm-posted 4 days ago

Full-time • Mid Level

Mesa, AZ

501-1,000 employees

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FUJIFILM Electronic Materials, U.S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity at our Mesa, AZ facility for an Account Manager! With state-of-the-art manufacturing facilities in the U.S., Europe, Taiwan, China, Korea and Japan, local sales offices throughout the world and on-site applications support, FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services used throughout the semiconductor manufacturing process. The Account Manager will plan and implement sales/account strategy to grow territory and achieve sales targets for multiple FUJIFILM Electronic Materials (FFEM) customers. Take direction from (GAM) Global Account Managers interface with local and international business teams, engineers, and other customer service to sell and service FFEM products. FUJIFILM Electronic Materials, U.S.A. fuels innovation in the semiconductor industry—where chemistry meets technology. Our advanced materials and formulations enable manufacturers to build the microchips that power Artificial Intelligence, computers, electric vehicles, smartphones, and more. We’re a global business-to-business supplier of chemical formulations and advanced materials used for manufacturing and packaging semiconductors. Our chemical formulations allow top manufacturers to produce microchips that both power and connect our digital world. Think you’ve got what it takes to build a more connected world? Then connect with us today and challenge the boundaries of what’s possible—for the world and your future. We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Island—each offering unique local experiences, from vibrant cultural scenes to historic charm. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Maintain existing business and acquire new business profitably for existing and new product lines.
The local area manager is a conduit to the rest of the organization and the Global Account Manager.
This role includes being an active member of the selling team with the GAM and completing pre-sale opportunities exploration and screening, competitor intelligence gathering and assessment, developing and maintaining customer contacts, working with business and GAM to develop technical data and COO models to convince customers to evaluate materials.
The job is to serve as the opportunity project manager ensuring that the evaluation and qualification are completed on time including sample tracking and feedback analysis.
Ensure no technical, process, or commercial issues stand in the way of securing a new business opportunity by working with the customer and business product teams to meet commercialization requirements in a timely fashion.
This position is responsible for serving as the primary interface between the business, GAM and selling team regarding technical requirements and direction to assist in the development of new products and/or enhancement of existing products.
The role is also responsible, along with GAM, for clearly understanding customers’ technology roadmaps and forward plans and fully understanding the integration of the products into the process.
The Account Manager will manage customer expectations for a strong supply line and follow through on any GAPS in product line service, technology, quality with key FFEM contacts within respective manufacturing plants.
They will escalate critical supply line issues to GAM and keep management appropriately informed.
Job includes using appropriate systems for samples, price entry, material returns, as well as customer systems for managing forecast reviews, communication of customer material forecasts and long-term forecasts.
The successful individual will drive flawless change management with the customer through cross functional groups, to minimize disruption in supply chain.
Ensure FFEM is familiar the customer systems for change management, quality incident and white paper requirements.
The individual should possess strong leadership and team building skills and be capable of integrating well with GAM, other US accounts managers, operations, and business teams.

A minimum of a technical BS degree with an advanced degree (MS, PhD) preferable in Chemistry, chemical engineering, materials science or a related discipline.
At least five years of progressive fab or applications engineering experience in a world-class, results oriented organization with a proven track record of success.
Experience in Semiconductor electronic materials strongly preferred.
Direct SEMI materials’ sales experience strongly desirable.
Strong planning, project management, presentation, and interpersonal skills.
Possess strategic orientation and influence management skills.
Must embrace learning and demonstrate ability to self-educate and be trainable.
Ability to understand markets both in technical and competitive context.
Ability to set priorities and develop practical plans.
Good business acumen.
Ability and drive to lead and participate in cross functional teams.
Demonstrated ability at problem recognition – able to start with nothing and create value.
Unquestioned character, values, and integrity.
Work location in Arizona, or key customer location in Oregon.
Requires travel up to 25-50%.

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