Account Manager

The Howard Company • Brookfield, WI

6d

About The Position

The Howard Company is the Nation’s leader in drive-thrus, digital displays and menu boards. We are an employee-owned company, celebrating over 70 years of design excellence. Why Work for US? 100% Employee-owned Opportunities for advancement and promotions from within Known as a leader in our field Work-life balance Work culture committed to upholding our core values Generous benefit and compensation plans Established and growing client base Leadership team committed to the growth and success of the company and all team members The Howard Company is seeking an experienced Account Manager to join our team. This individual will work closely with Sales to satisfy clients’ needs and requests٫ respond to their inquiries in a timely manner and aspire to deliver a positive customer experience. The ideal candidate will have be extremely organized and detail oriented with excellent customer service skills.

Requirements

• Previous account manager/customer services experience required.
• Strong communication skills in person, on the phone, and through email.
• Extremely organized with a can-do attitude.
• Ability to remain positive and focused within a fast paced work environment.
• Able to juggle multiple tasks at one time and be able to roll with the punches.
• Able to work independently but also within a team.

Nice To Haves

• Experience using ERP & CRM software is highly preferred.

Responsibilities

• Build and maintain strong relationships with internal departments and clients.
• Maintain a detailed understanding of The Howard Company products, services and benefits to the clients.
• Organize and manage multiples projects among assigned accounts.
• Act as liaison between client and internal teams, ensuring all questions and concerns are addressed, as well as status updates and changes to keep the project on track.

Benefits

• 100% Employee-owned
• Opportunities for advancement and promotions from within
• Known as a leader in our field
• Work-life balance
• Work culture committed to upholding our core values
• Generous benefit and compensation plans
• Established and growing client base
• Leadership team committed to the growth and success of the company and all team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed