Account Manager

CzarnowskiPlano, TX
12d

About The Position

As an Account Manager you will be responsible for planning and executing marketing programs and cultural events, serving as the primary liaison between clients and internal teams. This role owns the successful delivery and profitability of assigned programs, ensuring alignment with client objectives, strategic direction, and timelines. The Account Manager oversees project scope, communication, budgets, and change management to deliver high-quality, immersive brand experiences from concept through completion.

Requirements

  • Highly organized, responsible self-starter with an optimistic, roll-up-your-sleeves attitude and strong vision for the future
  • Exceptional time management skills with the ability to prioritize and balance multiple projects while maintaining quality and consistency
  • Strong verbal, written, and phone communication skills; comfortable leading, coordinating, and organizing meetings
  • Collaborative team player who works effectively both independently and in group environments
  • Positive, engaging presence that actively seeks collaboration and builds strong working relationships
  • Proficient in Microsoft Office Suite and Canva
  • Bachelor’s degree required
  • 3–5 years of relevant agency or industry experience preferred

Responsibilities

  • Serve as the execution and operational lead for marketing programs and cultural events, managing multiple projects across varying scales, formats, and markets
  • Own programs from brief through execution and close-out, ensuring scope, timeline, budget, and quality integrity at every stage
  • Develop a strong understanding of client brands and objectives, translating strategy into impactful experiential solutions
  • Support senior account leadership in maintaining strong client relationships and overall account health
  • Lead day-to-day client communication with clear process, proactive problem-solving, and reliable follow-through
  • Act as the operational bridge between clients and internal teams, ensuring alignment across creative, strategy, production, and operations
  • Collaborate closely with creative and production teams to deliver solutions that exceed client expectations, on time and within budget
  • Define and manage project scopes, timelines, budgets, and change orders while proactively identifying and mitigating risks
  • Oversee full project execution, including production planning, logistics, permitting, vendor coordination, on-site activations, and post-event reconciliation
  • Create and maintain detailed project plans, schedules, documentation, and reporting to ensure consistent delivery and visibility
  • Lead post-event debriefs, contribute to process improvements, support the development of junior team members and stay informed on cultural trends that influence our work

Benefits

  • Medical, Dental, and Vision benefits effective within 30 days (or less) of your start date
  • 401K matching with no vesting period (you are fully vested as of day 1)
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Collaborative Work Environment
  • Collective Culture
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