Account Manager

London Stock Exchange Group•Chicago, IL

8h•$120,000 - $200,000

About The Position

LSEG is searching for an Account Manager (AM) to lead and grow a portfolio of enterprise financial services clients . The candidate is passionate about client retention, contract renewals, and revenue expansion , while building long‑term, strategic partnerships with customers. This role serves as the primary point of contact for assigned accounts and works closely with internal teams to ensure LSEG solutions deliver measurable value aligned to client business objectives.

Requirements

Consistent track record in Account Management, Sales, or Client Success within a B2B environment
Experience handling enterprise‑level clients
Demonstrated success in renewals and account growth
Ability to work in a matrix sales environment and collaborating across groups
Strong relationship‑building and customer leadership skills
Consultative selling and commercial negotiation capability
Critical thinking with focused execution
Excellent communication and presentation skills
Ability to prioritize in a fast‑paced environment
CRM proficiency (e.g., Salesforce)
Comfort working with data, forecasts, and usage metrics

Nice To Haves

Financial services, data, analytics, or technology validated experience
Experience working with large financial institutions

Responsibilities

Client Relationship Management Own and partner with defined list of key accounts by building positive relationships with clients across their business. Act as a strategic partner and develop a detailed understanding of client workflows, objectives, and challenges Lead client advocacy internally and champion for client's needs
Retention & Renewal Ownership Lead the end‑to-end renewal process for the existing book of business and proactively mitigate renewal risk through the territory. Lead commercial discussions in partnership with internal partners and ensure accurate forecasting and timely renewal execution
Account Growth & Expansion Identify and qualify upsell and cross‑sell opportunities across LSEG’s product portfolio and deliver growth aligned with regional sales priorities. Partner with Specialist Sales and Product teams to position incremental solutions. Implement a consultative selling approach with passion for long‑term value creation.
Account Planning & Strategy Develop and maintain account plans for key and strategic accounts Align account strategies to client initiatives such as regulatory change, digital transformation, and operational efficiency
Internal Partnership & Execution Coordinate across Product, Content, Support, Implementation, and Commercial teams to ensure consistent, high-quality client communication. Lead internal account reviews and pipeline discussions Maintain accurate account, pipeline, and forecast data in CRM systems