Account Manager

City Wide Facility Solutions•Rogers, AR

2d•$55,000 - $95,000

About The Position

City Wide Facility Solutions in NW Arkansas is excited to welcome a passionate Facility Solutions Manager (FSM) who is ready to drive business growth while also advancing their own professional journey in a vibrant, fast-paced environment. We offer a competitive base salary, along with an appealing commission structure and a comprehensive benefits package for the right candidate. Being bilingual is definitely a plus! This dedicated individual will oversee a territory and a surrounding area. Why City Wide? At City Wide Facility Solutions, we're proud to be a leader in the building maintenance industry. As a sales and management company, we offer a single-source solution for all building maintenance services, both inside and out. We exemplify our core values of relentless customer service, growth mindset, and hustle. We're looking for people who want a career, not just a job, and we are committed to promoting from within. Our dynamic team thrives in a collaborative, inclusive, and fun atmosphere that recognizes and rewards outstanding performance.

Requirements

3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
High School diploma required; bachelor’s degree highly desirable.
Highly detail oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Proficient in Microsoft Office and knowledge of CRM database.
Must have reliable transportation.

Nice To Haves

Bilingual a plus but not required

Responsibilities

Client Relationship Management : Build and nurture strong client relationships, focusing on retaining clients and discovering new opportunities for service growth and expansion.
Operational Excellence : Ensure top-notch service delivery at all client locations, upholding the highest quality and compliance standards while managing contractor relationships, including hiring, negotiations, and performance evaluations.
Strategic Problem Solving : Proactively address client concerns, organize site visits, and create strategic solutions that boost client satisfaction and improve operational efficiency.
Technology and Reporting : Leverage City Wide’s CRM to effectively manage client interactions, service schedules, and performance reports, ensuring that all data is utilized to enhance service delivery.