Account Manager

BLACKHAWK INDUSTRIAL OPERATING CO•Windsor, CT

About The Position

The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

Requirements

High levels of product knowledge
Excellent written and verbal communication skills
Excellent interpersonal skills
Competent with the use of computer software specific to the operation
High School diploma required
2-5 years’ experience in a similar position required in Industrial Sales

Nice To Haves

Bachelor’s degree in a related field preferred
Previous sales or customer service experience preferred

Responsibilities

Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Manage new and existing customer relationships
Maintains a thorough knowledge of products
Presents products to customer
Follows through with customer to ensure satisfaction
Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
Studies product information, attends seminars, supervises tests of products
Attends and contributes to company sales meetings and technical sessions.
Provides customers with all literature and promotional materials they need to enhance their productivity.
Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
Proactively solve problems for customers
Build and sustain positive customer relationships
Provide and coordinate technical support as needed
Support and expand onsite sales and service
Communicate customer and market issues to company management
Perform other duties as assigned
Perform all work in accordance to ISO processes and procedures