Account Manager

Bristol Bay Native Corportation•Charlotte, NC

13d•Hybrid

About The Position

The Account Manager & Capture Executive at GC&E Systems Group plays a critical role in driving strategic growth across commercial, federal, and enterprise markets. This position blends business development, capture management, and long‑term customer relationship stewardship to expand GC&E’s presence in physical security, low‑voltage, and integrated technology solutions. The ideal candidate is a proactive, relationship‑driven professional with experience in system integration sales, engineered security solutions, and opportunity capture. This role is responsible for identifying new opportunities, shaping customer requirements, developing proposals, and managing ongoing customer accounts to ensure sustained growth and customer satisfaction.

Requirements

Minimum 5 years of experience in system integration sales, physical security, low‑voltage solutions, or related industries.
Demonstrated success in business development, capture management, or account management roles.
Knowledge of IP CCTV, Access Control, IDS, Intercom Systems, AV Systems, and low‑voltage network solutions.
Ability to read security drawings, interpret technical requirements, and participate in pre‑bid walkthroughs.
Familiarity with estimating tools and solution development workflows.
Strong communication, negotiation, and relationship‑building skills.
Excellent written skills for proposal development and customer communication.
Proficiency in MS Office and basic understanding of IP networking.
Ability to work evenings or weekends as needed for customer or project demands.
Valid driver’s license and ability to pass background and drug screening.
Ability to work independently and collaboratively across diverse teams, managing multiple priorities with strong organizational discipline.
Ability to work remotely when required, with a distraction‑free workspace and reliable internet connectivity.
Periodic in‑office presence for planning sessions, coordination meetings, and collaboration with operations and sales teams.
Effective communication and collaboration with diverse stakeholders in both remote and on‑site settings.
Regular on‑site presence at project locations to oversee activities, verify progress, and support field teams.
Occasional travel may be required for customer meetings, site visits, training, and project‑related needs.
Flexibility to manage dynamic priorities and evolving organizational goals.
Pre‑employment drug testing and background check may be required.

Nice To Haves

Bachelor’s degree in business, marketing, technology, or related field preferred; equivalent experience considered.
D‑Tools experience preferred

Responsibilities

Identify, qualify, and pursue new business opportunities across commercial, federal, and enterprise sectors.
Conduct market outreach, lead generation, and strategic prospecting to build a robust sales pipeline.
Attend pre‑bid conferences, site surveys, and customer meetings to shape opportunities and gather technical and operational requirements.
Collaborate with leadership to develop win strategies, customer positioning, and competitive assessments.
Lead capture efforts for assigned opportunities, ensuring alignment between customer needs and GC&E’s technical capabilities.
Work with engineering, estimating, and operations teams to develop engineered solutions, including labor, materials, systems, and delivery approach.
Prepare proposals independently or in collaboration with internal teams, ensuring accuracy, compliance, and pricing integrity.
Enter and manage opportunities in estimating tools (D‑Tools experience preferred) and coordinate turnkey solution development.
Support the creation of high‑quality responses to RFPs, RFQs, and BAFOs, ensuring timely and complete submissions.
Develop and maintain long‑term customer relationships, serving as the primary point of contact for assigned accounts.
Conduct joint sales calls with manufacturing partners and represent GC&E at tradeshows, conferences, and industry events.
Support ongoing customer needs, including service requests, solution enhancements, and lifecycle planning.
Assist with AR and collections issues as needed to maintain account health and financial alignment.
Achieve quarterly and annual sales and revenue targets.
Prepare sales forecasts, pipeline reports, and CRM updates to support leadership visibility and business planning.
Maintain a disciplined approach to opportunity management, pricing, and proposal development.
Ensure all opportunities align with GC&E’s capabilities, strategic objectives, and operational readiness.
Perform additional sales, capture, customer‑support, or business‑development responsibilities as directed to support organizational priorities, customer needs, and overall business growth.

Benefits

Unlimited earning potential with competitive base salary + commission.
Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with match, paid time off, and more.
Company‑provided laptop, cellphone, and car allowance.
Opportunities for advancement and professional development.
paid holidays
paid time off including sick and vacation leave
medical, dental and vision insurance
flexible spending accounts
short and long term disability
company paid life insurance
401(k) with a company match and discretionary profit sharing
tuition reimbursement