Account Manager

The Shelf Influencer Marketing Agency

216d

About The Position

Strategic Campaign Oversight: Manage end-to-end campaign execution from intake briefs and project management to final reporting and recaps.
AI-Enhanced Workflow: Use AI tools (e.g., ChatGPT, Claude) to streamline project management, optimize campaign documentation, and enhance operational efficiency
Independent Operation: We value autonomous decision-makers. You'll need excellent time management, attention to detail, and the ability to meet deadlines consistently while mentoring junior team members

Requirements

• 5-7 years in digital marketing, advertising, or agency environment with proven client-facing experience
• Serve as strategic client partner with analytical mindset and strong data interpretation skills
• Lead client calls and internal meetings independently
• Manage multiple campaigns across diverse verticals
• Collaborate effectively with cross-functional teams
• Leverage AI tools for enhanced efficiency

Nice To Haves

• Influencer marketing experience

Responsibilities

• Drive overall success of campaigns across various client verticals and budget levels
• Develop intake briefs, project timelines, and campaign documentation
• Lead client calls confidently, providing strategic guidance and best practice recommendations based on platform and vertical expertise
• Lead client calls confidently, providing strategic guidance and best practice recommendations based on platform and vertical expertise
• Represent client needs internally and anticipate future requirements
• Direct day-to-day campaign operations including budgeting, timelines, and resource allocation
• Coordinate with creative, creator services, and paid media teams for seamless execution
• Analyze campaign performance data and provide strategic optimization recommendations
• Prepare comprehensive performance reports and strategic recaps with actionable insights and learnings
• Manage monthly billing reconciliation and budget tracking
• Build resources and materials for the account management department
• Maintain expertise in platform specs, guidelines, and industry best practices
• Stay current with platform algorithm changes, industry trends, and emerging best practices
• Streamline campaign workflows and improve team processes using AI tools
• Create internal and external presentations for stakeholders (Google Slides preferred)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees