Account Manager - Sunderland

Zen Educate • Sunderland, MA

21d • Onsite

About The Position

Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. It’s an exciting time to join, have a huge impact, and grow alongside us. AK Teaching are one of the largest, fastest growing agencies in the North East over recent years. We’ve joined forces and are here to disrupt the market in the region even further.

This isn’t your standard “manage a few accounts and send a few emails” kind of job. As an Account Manager at Zen, you’ll be:

-Owning relationships with key schools helping them hire smarter and faster.
-Leading school leaders through recruitment processes with a consultative approach.
-Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling).
-Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
-Rolling up your sleeves and diving into whatever’s needed - no two weeks look the same.

Here’s a typical snapshot of what you might do in a week:

-Chat to a Headteacher about how they can save £10k this term by switching to Zen.
-Source a teacher who is a perfect match for your school.
-Follow up with a school that’s already using Zen and find ways to expand their usage.
-Share feedback with our product team about what schools really need in the platform.
-Work with our Ops team to make sure a tricky booking gets sorted.
-Jump into a quick brainstorm with the team to improve how we build pipeline.

Requirements

• Naturally enthusiastic and curious (we’ll train you on everything else!).
• Confident picking up the phone, handling objections, and building trust fast.
• Someone with a proven track record of hitting sales targets (or smashing similar KPIs).
• A team player who loves being part of a close-knit group.
• Someone with a growth mindset is always looking to learn and improve.

Nice To Haves

• Passionate about having a positive social impact (bonus points if you care deeply about education).

Responsibilities

• Owning relationships with key schools helping them hire smarter and faster.
• Leading school leaders through recruitment processes with a consultative approach.
• Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling).
• Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
• Rolling up your sleeves and diving into whatever’s needed - no two weeks look the same.
• Chat to a Headteacher about how they can save £10k this term by switching to Zen.
• Source a teacher who is a perfect match for your school.
• Follow up with a school that’s already using Zen and find ways to expand their usage.
• Share feedback with our product team about what schools really need in the platform.
• Work with our Ops team to make sure a tricky booking gets sorted.
• Jump into a quick brainstorm with the team to improve how we build pipeline.

Benefits

• Meaningful work – this isn’t just another SaaS tool; you’re literally helping schools save money and pay teachers more.
• Competitive salary + ownership in the company.
• 25 days holiday + all the usual UK public holidays.
• A central Sunderland office with perks like fresh fruit, bike parking, showers, an on-site gym, and a café.
• 1-1 coaching to keep you growing personally and professionally.
• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees