Account Manager
About The Position
The Collections Account Manager reports to the Group Manager. The Collections Account Manager is responsible for negotiating secure payment arrangements from consumers to satisfy their account obligation by recommending payment solutions through review and assessment of the consumers' ability to pay in consideration of their outstanding obligation. This position is responsible for maintaining accurate documentation on the account and communicating regularly with the consumer, in accordance with FDCPA and company policy, in order to reach the resolution of the account.
Responsibilities
- negotiating secure payment arrangements from consumers
- recommending payment solutions through review and assessment of the consumers' ability to pay
- maintaining accurate documentation on the account
- communicating regularly with the consumer, in accordance with FDCPA and company policy, in order to reach the resolution of the account
Benefits
- Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
- Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
- We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
- Pursue a degree or coursework related to your current role, or the role you are striving for.
- Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
- Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
- Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
- Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
- Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
- Enjoy paid and floating holidays, as well as generous paid-time-off.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
