Account Manager
About The Position
Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker—a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnected from the IoT. This revolutionary mixture of cloud and semiconductor technology is being used by some of the world’s largest consumer, retail, food, and pharmaceutical companies to change the way we make, distribute, sell, use, and recycle products. Our investors include Softbank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm, and PepsiCo. Wiliot is seeking a senior Account Manager dedicated to one of our largest accounts, responsible for owning and expanding one of Wiliot’s most strategic global relationships. This role sits at the intersection of customer success, account management, and commercial growth, ensuring successful deployments, executive alignment, and long-term account expansion.
Requirements
- 10+ years in account management, customer success, or sales engineering
- Experience with large enterprise / Fortune 500 accounts
- Background in logistics, supply chain, retail, or industrial tech
- Strong executive communication and stakeholder management
Nice To Haves
- IoT, SaaS, automation, or hardware-enabled platforms
- Global deployment experience
- MBA or technical degree
Responsibilities
- Own the account and act as the primary point of contact
- Build executive relationships and run QBRs
- Work cohesively with account procurement and their WO process to build project plans, scope of work, and budget approvals
- Coordinate cross-functional teams for delivery success
- Manage customer expectations, deliverables, and project execution
- Lead deployments from pilot to scaled production
- Track success metrics and customer outcomes
- Drive expansion, renewals, and commercial growth
- Hit and achieve annual revenue goals and manage to a forecast
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
