Account Manager

Commercial Vehicle Group • New Albany, IN

6d

About The Position

CVG, a leader in full-service product development and manufacturing, seeks a strategic and growth-oriented Account Manager to own and expand relationships within our key OEM client portfolio. This pivotal role is not just about maintaining accounts; it's about becoming a trusted partner who uncovers new opportunities, drives revenue growth, and ensures the flawless execution of custom plastic solutions—from injection and compression molding to value-add assemblies. You will be the primary link between our clients and our cross-functional teams, directly impacting customer success and our company's growth trajectory.

Requirements

• Bachelor’s degree in engineering, business, or marketing, or equivalent experience.
• 3-5+ years of account management or inside sales experience, preferably in plastics or with a track record of developing new clientele in B2B OEM industries.
• Demonstrated ability to build strong relationships.
• Creative problem-solving
• Influencing skills
• Strong organizational and time management abilities
• Self-starter with initiative
• Excellent written and oral communication
• Business analytical skills
• Strategic thinking
• Proficiency in Microsoft Office and business systems
• Strong familiarity with account management, RFQ process, and financial impact assessment.
• Willingness to travel 20%
• Work independently or within a team
• Solve practical problems
• Collaborate with customers and internal departments
• Think strategically
• Effective communication across customer hierarchies and functions of major OEM companies.
• Proven track record of winning new business and nurturing relationships.
• High proficiency in data analysis tools (Excel, PowerPoint).
• Ability to understand and convey technical information effectively.
• Skilled negotiator with a strong understanding of the industrial or contract manufacturing industry.

Nice To Haves

• Preferably knowledgeable about injection molding custom solutions in plastics (including tooling).

Responsibilities

• Serve as the primary strategic contact and trusted advisor for a portfolio of existing OEM clients, building long-term partnerships to ensure their needs are met and satisfaction is high.
• Develop and execute strategic account plans to achieve and exceed sales targets, expand market share within each account, and maximize customer lifetime value.
• Conduct regular business reviews with clients to assess performance, identify new needs and opportunities, and align CVG's capabilities with their evolving roadmaps.
• Proactively identify, qualify, and pursue new sales opportunities within existing accounts (upsell/cross-sell) and through targeted prospecting within the OEM space.
• Lead the full sales cycle from initial opportunity through RFQ analysis, proposal development, negotiation of contracts and pricing, and successful closure.
• Utilize industry networking, disciplined cold outreach, and market analysis to build a robust pipeline that supports growth objectives.
• Collaborate seamlessly with internal cross-functional teams (Engineering, Production, Logistics, Quality) to ensure the successful launch, delivery, and ongoing support of projects, acting as the client's advocate internally.
• Provide exceptional post-sales support by resolving issues, addressing inquiries, and ensuring smooth project execution to guarantee customer success.
• Support internal team to resolve customer related issues timely and effectively.
• Maintain and prepare regular sales forecasts and activity reports for management.
• Monitor industry trends, competitor activity, and market conditions to inform strategy and identify potential opportunities or threats.
• Travel as needed (up to 20%) to client sites, production facilities, and industry events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level