Integrity-posted 2 days ago
Full-time • Mid Level

The Account Manager’s role is to serve as the liaison between the agency and the client. They represent the agency’s point of view in making recommendations to the client and represent the client’s point of view within the agency in order to facilitate the creation of effective work. The Account Manager must become familiar with the client’s products, culture, markets and brand. The Account Manager is responsible for the day-to-day execution of their clients' campaigns. They liaise between the client and a range of agency staff in order to coordinate the details of advertising campaigns.

  • Develop campaign or media briefs to direct the internal teams’ work for the client.
  • Work closely with clients to obtain the necessary information, budget approvals or data to provide to the agency service teams to produce the work.
  • Develop or assist in the development of marketing plans or communication plans or budgets.
  • Work well with others and is a team player; willing to be proactive and assist other team members as needed.
  • Take accountability/ownership of projects/tasks and sees work through end to end.
  • Arrange client meetings and other agency staff, determining the specifications for campaigns and oversight of the project plans.
  • Assist with the formulation of strategies to grow the client business or for communication plan development.
  • Execute tasks as assigned to monitor the profitability of accounts, analyze and report on results, track estimates and prepare billing.
  • Must be willing and able to develop proficiency in understanding clients’ style guides, industries, target populations, product information, and other details.
  • This position may present creative work to clients for approval or modification to meet deadlines and prioritizing tasks.
  • Other duties as assigned
  • Bachelor’s degree in related field for equivalent experience
  • 4-6 years of account management experience
  • Comprehensive expertise in marketing, advertising, and communications across both digital (social, email, online) and traditional channels.
  • Exceptional project management abilities; highly organized, detail-oriented, and adept at handling multiple, diverse projects simultaneously.
  • Quick to learn and proactive in mastering new processes and skills, with a strong commitment to professional development.
  • Excellent written and verbal communication skills, demonstrating professionalism and strong command of grammar and spelling.
  • Proficient in Microsoft Word, Excel, and PowerPoint, with outstanding administrative capabilities.
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