Account Manager

Alera Group•Jefferson City, MO

44d•$90,000 - $95,000•Remote

About The Position

Alera Group is looking for an Account Manager - Employee Benefits. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. The Account Manager coordinates the placement and service of employee benefits for Alera Group clients. This position is client-facing and leverages competencies and advanced knowledge of group employee benefits insurance services, HR administrative functions and plan design to best service clients.

Requirements

Undergraduate college degree preferred; or experience equivalent considered
Life and Health Insurance State License - required
Insurance carrier, benefits administration, and/or insurance brokerage experience required.
Intermediate to advanced knowledge of the following:
Fully-insured and Self-funding health plans
Wellness programs, dental, life, short- and long-term disability
Regulatory environment of employee benefit plans
Ability to establish priorities, work independently and proceed with objectives with little or no supervision
Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in verifying financial spreadsheets

Responsibilities

Work with vendor/carriers/providers and/or other external partners, as appropriate, to resolve claims and other benefits-related issues
Remain current on forms, coverage insurance carriers, industry trends and legislation
Consistently follow client service workflows (service calendar timelines) and appropriately engage internal resources
Responsible for assisting and managing communications (e.g., guidance on benefit program features, plans, enrollment, rules, and eligibility) to employees and management
Monitors ongoing administration, including the setup of new accounts, funding of contributions, and compliance with applicable ACA rules,
Understand and execute company's Standard Operating Procedures and reporting tools to ensure efficiency and accuracy of execution
Manages audits, required filings and other compliance related initiatives, as required
Identify needs, assist in the development of and maintain communication systems to promote understanding of benefit programs and practices for management, employees and HR staff
Assists with the execution of the annual Open Enrollment process
Attend meetings and events as appropriate and proactively learn about products and underwriting approaches
Oversee the accuracy and display of information in carrier portals and/or EDI file feed data, internal platforms, etc
Assist in the development of service team members