Account Manager

Sandvik • Redstone Township, PA

1d

About The Position

Sandvik Mining is looking for an Account Manager! Sandvik Mining a business area within the Sandvik Group and a leading global supplier of equipment, tools, service, and technical solutions for the mining industry. The Account Manager is responsible for building long-term account relationships while ensuring efficient and effective maintenance of the customer’s tooling business in accordance with contract specifications and Sandvik Mining and Rock Solutions policies. The Account Manager works closely with the customer to identify and meet the customer’s expectations and defined KPIs.

Requirements

• 7 years related experience in the coal or industrial minerals mining industries
• Bachelors’ Degree or equivalent experience plus education in business or engineering discipline
• Possess a valid driver’s license
• Strong customer service focus
• Ability to effectively lead or influence others without direct reporting relationships
• Ability to create a long-term business development plan
• Knowledge of the relevant industry
• Ability to work as part of an integrated, broad team
• Flexible, self-motivated with demonstrated initiative
• Ability to develop knowledge of customer business processes
• Excellent customer relations and active listening skills
• Highly developed time management and organizational skills
• Highly developed interpersonal skills
• Computer Literacy
• Excellent written and verbal communication skills

Responsibilities

• Expands relationships to include as many relevant decision-makers and influencers at the targeted accounts.
• Creates and manages account plans.
• Assembles, leads, and manages internal personnel as required to achieve the account plans and business targets.
• Monitors and reports competitor activities and conducting relevant market research that enables the Company to maintain market competitiveness.
• Provides input into strategic planning for the continued expansion of business within the Region.
• Provides input to Mechanical Cutting Business Line Manager to address product offering.
• Develops sales opportunities for Sandvik Mining and Rock Solutions Mechanical Cutting product lines with the assigned accounts.
• Assesses customers’ total potential with Sandvik products. Performs opportunity analysis by customer and site.
• Acts as key contact for account and liaises with appropriate personnel to communicate.
• Maintains accurate customer records as prescribed by the Company.
• Assists as required in any physical inventory counts (especially any consignment stocks).
• Identifies aftermarket issues and opportunities and acts as liaison with customer through to completion.
• Performs gap analysis on existing fleet to identify sales opportunities.
• Builds strong working relationships with relevant customer personnel.
• Participates as a key member in an account or sales team.
• Assesses customers’ total potential with Sandvik Mining & Rock Solutions products. Performs opportunity analysis by customer and site.
• Maintains accurate customer records as prescribed by the Company.
• Assists as required in any physical inventory counts (especially consignment stock).
• Work responsibly and safely on your own and as part of an integrated team
• Easily develop productive relationships with clients and prospects and with stakeholders throughout the company
• Comfortable with travel both domestic and overseas
• Primary customer base in Central Appalachian Coal basin

Benefits

• Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k)-retirement savings plan.
• In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level