Winpark Account Manager - Parking Operations
About The Position
The Account Manager is responsible for providing strategic leadership and direction for the on-site parking facilities by maintaining day-to-day operations while ensuring the highest levels of customer service and parking revenue generation.The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top assett. Progressive management experience with front-line team oversight Established experience with scheduling and payroll is a plus Bachelor's degree with a concentration in business is helpful but not required. You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries. You are a "roll-up-the-sleeves and get-stuff-done" type of person who is organized, honest and thoughtful. Your friends describe you as trustworthy, loyal and dependable. You are self-sufficient, resourceful and decisive. You see a challenge as an opportunity and are looking for a position with a chance for growth. You have a flexible schedule meaning that the position may require working weekends and holidays. You have impeccable conversational and written communication skills. You have an exceptional way with people and you achieve extraordinary results. Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
Requirements
- Management experience in the Parking, Customer Service, and/or Hospitality Industries.
- Impeccable conversational and written communication skills.
- Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
Nice To Haves
- Previous parking industry experience, with a hospitality focus
- Progressive management experience with front-line team oversight
- Established experience with scheduling and payroll
- Bachelor's degree with a concentration in business
Responsibilities
- Lead the on-site Operations Team and ensure adherence to all parking operations policies and procedures
- Provide for the administration of all activities related to the physical operation of the parking garage including cleaning, repair, equipment maintenance and security in order to maintain a first class operation at all times.
- Manage the day-to-day fiscal activities of the garages including the on-site bookkeeping, accounts receivable, and budget management in an accurate and timely manner. Responsibilities include developing budgets for parking accounts and explaining variances for monthly, quarterly reports and annual plans.
- Manage all parking personnel. Besides direct day-to-day management, responsibilities include recruiting, evaluation, salary administration and creating and maintaining a regular training plan for all Parking Operations Team Members.
- Develop and maintain exemplary tenant and client relations.
- Carries out other duties as assigned by President, Executive Vice President, Director, Area Manager, or Property Manager.
Benefits
- Free Parking!
- Flexible scheduling; paid Holidays and Wellness.
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
- Paid vacation and an extra day-off on your birthday!!
- Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
- The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
- Wellness is provided according to city or state mandates
- Free parking while working at your assigned Propark location(s).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Personal and Laundry Services
Number of Employees
1,001-5,000 employees
