Account Manager

Mybrandpromo•Saint Louis, MO

19h•Hybrid

About The Position

The Account Manager serves as the main point-of-contact for assigned clients and directly manages clients with an estimated book of $2M+. The Account Manager develops trusted partnerships with clients and understands and supports their needs through both proactive solution ideation and responding to requests for proposals and quotes. This role is responsible for building strong, consultative relationships with clients, deeply understanding their brand and business goals, and serving as their day-to-day strategic partner. This role translates client needs into thoughtful, customized solutions while managing multiple projects and priorities at once. The Account Manager, in collaboration with the Director, is accountable for achieving client satisfaction as well as meeting revenue and GP growth targets. The role requires creative ideation, solution development, accurate proposals and pricing, client relationship-building, proactive marketing of new product ideas, sales team collaboration, industry knowledge, the ability to manage multiple tasks simultaneously, and regular client communications.

Requirements

Bachelor's degree in business preferred
5+ years of proven experience in the brand marketing industry
Experience in Google Suite and Microsoft Office
Experience with data entry and/or project management software
Travel based on client and/or company needs

Responsibilities

Manage a $2M+ book of business, serving as the primary point of contact for assigned clients.
Act as an extension of the client's team, deeply understanding their brand and goals.
Develop creative, tailored solutions that drive measurable results and strengthen client brands in the marketplace.
Set and execute on sales and gross profit targets in collaboration with the Director.
Forecast sales, identify growth opportunities, and implement strategies for A-B-C tier clients.
Prepare accurate pricing, proposals, and presentations, responding to client needs within expected timelines (typically within 4 hours).
Use MyBrand's Capabilities Decks and vendor partners to align the best products and solutions with client needs.
Collaborate with cross-functional teams—Creative Services, Merchandising, Sales—to deliver strategically sourced solutions.
Stay current on new products and trends through vendor meetings and team knowledge-sharing.
Develop and execute marketing plans to showcase new ideas to target clients, including proactive follow-up.
Build strong client relationships through regular check-ins, review meetings, and expanding contact networks.