Account Manager

WeirPhoenix, AZ
11dRemote

About The Position

The Account Manager will be responsible to develop and manage sales activities within a specific geographic sales territory (Southern Arizona) for the purpose of achieving sales growth targets, building strong customer relationships, and establishing ESCO as a “Value Added” leader in the marketplace. This individual will call on assigned accounts as well as search out greenfield business to sell and service all products in the ESCO pipeline of products through regularly scheduled on site visits.

Requirements

  • Bachelor’s degree in business or other related field preferred, or 5+ years industry related sales experience in lieu of degree.
  • Must have experience in sales, ideally in manufacturing related to mining.
  • Must be able to read drawings and prints of bucket parts, bed liners, and dozer blades.
  • Must be able to effectively create field sketches of bucket parts, bed liners, and dozer blades.
  • Must have an insurable driving record.
  • Must be able to travel 80% by company vehicle.
  • Ability to create and foster excellent customer rapport and relationships.
  • Position requires MSHA certification (ESCO will provide, if needed).
  • Will need to obtain forklift and crane operation certifications.

Responsibilities

  • Achieve annual sales goals by developing new accounts, expanding existing business, and building strong customer relationships.
  • Maintain expert knowledge of ESCO products and company policies while providing professional customer education, support, and oversight of product service, repair, and maintenance (including vendor or contractor management).
  • Collaborate with sales management and cross‑functional teams—marketing, engineering, product, service, fulfillment, and distribution—to drive account penetration, team‑selling efforts, new business development, product improvements, and sales/market campaigns.
  • Travel within the region to resolve customer issues, support installations, and ensure a high‑quality customer experience.
  • Contribute to long‑term product performance improvement through feedback, analysis, and guidance on warranty, returns, and policy matters.
  • Participate in territory sales planning and maintain accurate documentation of customers, equipment, attachments, and GET in the mining equipment database.
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