Account Manager - Reddit

MarketStar•Ogden, UT

96d•Hybrid

About The Position

MarketStar is seeking an Account Manager to join us in our Ogden, UT location representing Reddit. Reddit is one of the hottest social media names on the market, and you will be part of the rocket ship that created the “Reddit Effect”! Account Managers are responsible for working with existing advertisers and ensuring the success of those ad campaigns. They draw daily on both their skills in managing client relationships and utilizing the data provided to make strategic and thoughtful decisions. The right candidate will be instrumental in providing value both to Reddit and to the advertisers they support.

Requirements

Strong time and project management organizational skills
Proficiency with using Microsoft Office and/or Google Suites
Demonstrated ability to build relationships
Strong written and verbal presentation skills
Experience with setting and exceeding sales goals
Able to multi-task, manage time effectively and adapt to change
Able to analyze and interpret data to develop and implement strategic plans is preferred
Previous experience with account management or prior experience in sales or technology preferred

Responsibilities

Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
Work with existing customers to build brand awareness and increase their usage and advertising spend on Reddit
Use client provided and self- guided training resources to stay up to date on knowledge of the product
Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets
Attain daily, weekly, monthly, and quarterly targets
Record customer interactions and engagement in CRM
Build and manage both Internal MarketStar team and external client counterpart relationships
Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership
Use data to drive planning and success
Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.