Account Manager

Cell Signaling Technology•Danvers, MA

7d•$109,000 - $154,000•Onsite

About The Position

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery. Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029. The Role... The Account Manager (AM) is responsible for executing sales strategies and managing a regional portfolio of biopharma, medical, and cancer centers, research institutions, and government accounts to drive commercial growth and product adoption. This individual focuses on relationship building, pipeline management, and achieving quarterly revenue targets for CST's core product portfolio. This onsite Account Management role supports the local biopharma business by managing a high-volume portfolio of 1,000+ accounts. The role focuses on assessing and qualifying new business opportunities, strengthening existing account engagement, and driving revenue growth through proactive outreach and account development.

Requirements

Bachelor’s degree in Life Sciences or a related field
2+ years of experience in technical sales, field support, or inside sales in the life science industry.
Practical experience with common antibody applications (e.g., IHC, Flow Cytometry, ELISAs, High Content Imaging).
Strong functional understanding of R&D, drug discovery and diagnostic workflows.
Proven ability to manage complex sales environments and build long-term customer relationships.
Excellent communication, presentation, and time management skills.
Computer proficiency including Microsoft Office and CRM systems like Salesforce.com, salesloft, scileads, etc.
Ability to travel regularly within the assigned territory, with occasional domestic/international travel.

Nice To Haves

Master’s or Doctorate degree in Biology or related field or equivalent experience.
Experience selling to both commercial biopharma and academic/government accounts.
Familiarity with strategic selling methodologies and scientific collaborations.
Demonstrated success in high-value solution and services selling.

Responsibilities

Revenue Growth & Account Management (35%): Achieve quarterly sales goals within an assigned territory. Focus on promoting core products and executing defined sales campaigns. Accurately log all sales activity and opportunities in the CRM.
Customer & Stakeholder Engagement (30%): Establish and maintain relationships with technical end-users (bench scientists), Scientific Leaders, Key Opinion Leaders, and purchasing contacts. Build partnerships with shared resource facilities, core labs, and scientific teams to explore collaborations and product opportunities. Act as a trusted advisor, ensuring exceptional customer experience through proactive communication and solution-oriented selling.
Cross-Functional Collaboration (15%): Partner with Sales, Product Management, Marketing, R&D, Legal, Finance, and international colleagues to deliver high-impact engagement. Provide customer feedback to internal teams to support product innovation and service improvement. Coordinate with technical/application scientists to address customer needs and provide scientific support.
Market Intelligence & Strategic Insights (10%): Gather and share market intelligence on customer trends, competitive activity, and emerging scientific needs. Identify new business opportunities and inform commercial strategy. Participate in scientific conferences, symposia, and customer meetings to stay ahead of industry trends.
Administrative & Compliance (10%): Maintain accurate records, pricing agreements, and account documentation. Ensure compliance with contractual obligations, purchasing guidelines, and ethical sales practices. Manage expense budgets and submit timely reports.