Account Manager - In House

Fikes Products•Federal Way, WA

68d•$50,000 - $63,000

About The Position

Join the Winning Team at Fikes as an Account Manager! 📍 Federal Way, WA 💼 Full-Time, Mon–Fri (Daytime Hours) 💲 $50k–$63k Base + Bonus & Commission opportunities Grow. Support. Succeed. At Fikes, we don’t just offer jobs—we build meaningful careers. We’re a stable, growth-minded company where teamwork drives results, customer care comes first, and your work makes a real impact. As an Account Manager , you’ll be the dedicated support partner for our in-house/current clients , ensuring their service needs are met with consistency, professionalism, and care. You’ll coordinate internally with our operations and field teams to keep accounts running smoothly and customers confidently supported. 💡 Why You’ll Love It Here Consistent Schedule: Monday thru Friday, daytime hours Competitive Pay: $50k–$63k base plus performance bonuses Strong Benefits: Medical, dental, vision, 401(k) match up to 4%, paid vacation & holidays Career Growth: Ongoing training, coaching, and advancement opportunities Essential Industry: Recession-resistant services you can feel good about

Requirements

A positive, self-motivated attitude and strong sense of ownership
Excellent organization, time management, and multitasking skills
Clear, confident communication and problem-solving ability
Comfort working cross-functionally with customers and internal teams

Responsibilities

Be the primary point of contact for assigned in-house client accounts—responsive, professional, and solutions-focused
Coordinate service delivery by partnering with internal operations, scheduling, and field teams
Monitor account health and performance , identifying needs and ensuring service quality meets Fikes standards
Manage administrative account tasks including work orders, service tracking, reporting, and client documentation
Build strong client relationships through proactive communication, follow-through, and trust
Represent Fikes with integrity , delivering a consistent, high-quality customer experience