Employee Benefits - Account Manager

Symbiotic Services • Dallas, TX

6d • Onsite

About The Position

Symbiotic Services is seeking a detail-oriented Account Manager to support employee benefits operations for a growing brokerage focused on small businesses across Texas. This role offers the opportunity to work closely with leadership, contribute to operational improvements, and play a key role in client service and renewal management.

Requirements

• Minimum 2+ years of experience in employee benefits or insurance brokerage support
• Proven experience managing group health renewals
• Strong organizational skills with the ability to track multiple deadlines
• Proficiency in Excel and CRM systems
• Texas Life & Health license preferred (or willingness to obtain)
• Ability to perform effectively during high-volume renewal periods (Oct–Dec)
• Strong communication skills and attention to detail
• Comfortable working in a small, team-oriented environment

Nice To Haves

• Texas Life & Health license preferred (or willingness to obtain)

Responsibilities

• Manage group health insurance renewals from start to finish
• Organize and maintain census data, carrier quotes, and client proposals
• Track timelines and ensure all deadlines are met
• Support client enrollments and implementation processes
• Communicate with clients and insurance carriers
• Assist in improving internal workflows and tracking systems

Benefits

• Competitive base salary plus performance-based incentives
• Direct collaboration with leadership
• Opportunity for career growth and increased responsibility
• Supportive, team-driven work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees