Account Manager

Episode Six•Austin, TX

31d

About The Position

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. Interested in redefining what’s possible in payments? Join Episode Six today. What we’re hiring for: We are a growing our Account Management organization looking to add an Account Manager based in Austin, Texas.

Requirements

5+ years of Account Management experience within the financial services sector, direct cards, payments or issuer processing experience preferred
Strong written and verbal communication and presentation skills in English
Strong networking skills with the ability to build rapport both internally and externally
Growth mindset
Ability to adapt and thrive in a fluid and fast-paced business environment
Ability to work independently as well as collaboratively within and across teams
Ability to identify areas for improvement and raise with solutions in mind to ensure the team is consistently improving
Ability to grow into leadership positions
Authorization to work in either the U.S. or Canada is a precondition of employment at E6.

Responsibilities

Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clients
Manage the governance framework with clients, and run key forums such as Steering Committees and Business Reviews
Identifying and developing opportunities with existing clients
Ensure KPI’s and targets are being met
Manage the business side for development, enhancements or change requests with the client and supporting the internal teams
Create and maintain forecast models and invoicing is current with the client
Work within the business development team to renegotiate contracts as required

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