Account Manager

DuploCloud

9d•$95,000 - $105,000•Remote

About The Position

We are seeking a quota-carrying Account Manager for named accounts to drive renewals, upsell, and cross-sell across a portfolio of mid market customers. This role balances account coverage with high-impact engagement, partnering with Customer Success Managers to ensure customers achieve value while meeting growth targets. This is an ideal role for someone who thrives in strategic account coverage models, can manage multiple accounts efficiently, and has experience in cloud/SaaS expansion sales. Familiarity with AWS and GCP partner funding programs is a plus to accelerate growth opportunities. You will be a strong fit for this role if you have experience …

Requirements

At least 5 years in account management, customer success, or SaaS expansion sales, preferably with a portfolio-based model.
Proven track record of meeting or exceeding quota in SaaS or cloud environments.
Ability to manage multiple accounts efficiently and prioritize high-impact opportunities.
Strong collaboration skills to work across CSMs, Sales, and Product teams.
Analytical and organized with strong pipeline and forecast management skills.

Nice To Haves

Familiarity with AWS and GCP partner funding programs and co-sell initiatives is highly desirable.

Responsibilities

Managing a portfolio of named accounts to drive renewals, upsell opportunities, and cross-sell ARR to expand overall account value.
Developing and executing strategic account plans, prioritizing high-growth accounts, and collaborating with Marketing to run campaigns that increase adoption, upsell professional services, and promote DuploCloud support package upgrades.
Utilizing AWS, GCP, and other partner programs to accelerate SMB deal growth, including submitting funding requests aligned with customer activity.
Maintaining pipeline accuracy, tracking opportunities, and reporting on progress against quota and revenue targets.
Partnering with Customer Success Managers to identify expansion opportunities, surface risks, and effectively position DuploCloud solutions for long-term customer success.